Shipping & Ordering FAQs

Where do you ship from?

Selected standard products are stocked and shipped from our U.S. warehouse in Monterey Park, California, helping reduce lead times for customers across the United States.

How long does delivery take?

In-stock products are typically processed within 1–2 business days and shipped from our US warehouse. Delivery usually takes 3–5 business days after shipment, depending on your location and selected shipping method.



Do you offer free shipping?

Shipping costs are calculated at checkout based on product size, weight, and destination.

Where are Saipwell products manufactured?

Saipwell products are manufactured at our factory in China, which is under common ownership with Saipwell Electric Corporation. Selected in-stock products are stored and shipped from our U.S. warehouse in Monterey Park, California.

Are your products UL certified?

UL certification applies only to selected product models and configurations. Please check the individual product page or contact us to confirm the certification status of a specific model before purchasing.

Do you support bulk or project orders?

Absolutely. We regularly support contractors, system integrators, OEMs, and industrial projects with volume pricing and dedicated support.