Terms of service

OVERVIEW

Welcome to Saipwell! The terms “Saipwell,” “we,” “us,” and “our” refer to Saipwell Electric Corporation. Saipwell Electric Corporation operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Saipwell is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen because of the device, display settings, and configuration you use to access the store.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or appear exactly the same as depicted in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Saipwell reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until Saipwell confirms its acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Saipwell may be unable to accommodate cancellation requests after an order has been accepted. If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Your purchases are subject to return or refund solely in accordance with our Return & Refund Policy.

Products may be purchased for personal, business, or commercial use. Products purchased for resale, export, OEM projects, customized applications, or other special commercial purposes may be subject to additional terms agreed upon before the order is finalized.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be included in your order confirmation email.

Unless otherwise expressly stated, displayed product prices do not include applicable taxes or shipping charges. All applicable charges will be displayed at checkout before the order is placed.

Prices displayed in our online store may differ from prices offered in physical stores or through stores operated by third parties. We may occasionally offer promotions that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

  1. The credit card or payment information you provide is true, correct, and complete.

  2. You are authorized to use the selected payment method.

  3. Charges incurred by you will be honored by your payment provider.

  4. You will pay all charges associated with your order, including applicable shipping charges and taxes displayed at checkout.

SECTION 5 - SHIPPING AND DELIVERY

In-stock products are typically processed within 1–2 business days after payment confirmation. Delivery usually takes 3–5 business days after shipment, depending on the destination and selected shipping method.

All delivery dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, severe weather, public holidays, incorrect or incomplete delivery information, or other circumstances beyond our reasonable control.

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed at checkout before the order is placed. We will not charge additional shipping fees without the customer’s prior approval.

Processing and delivery schedules for custom-made products, special-order items, OEM projects, and large-volume orders may vary. The applicable production and shipping schedule will be confirmed before the order is finalized.

If an order is damaged or lost during shipment, please contact us in accordance with our Return & Refund Policy. We will assist with the carrier investigation and work to provide an appropriate resolution.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Saipwell, its affiliates, or licensors and are protected by United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for lawful personal or business purchasing purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Saipwell, Shopify, or any third party. Unauthorized use of the Services may violate federal or state intellectual property laws. All rights not expressly granted herein are reserved by Saipwell.

Saipwell’s names, logos, product and service names, designs, and slogans are trademarks of Saipwell or its affiliates or licensors. You must not use these trademarks without prior written permission from Saipwell. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and approve the terms under which the relevant third-party provider supplies these tools.

We may offer new features through the Services in the future, including new tools and resources. Such features shall also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.

Please carefully review the applicable third party’s policies and practices before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Saipwell is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Saipwell Electric Corporation.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Saipwell, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Saipwell.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to the Shopify Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information concerning your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, which may be located in countries other than your country of residence.

Please review our Privacy Policy and the Shopify Privacy Policy for additional information about how Saipwell, Shopify, and our service providers collect, process, and use personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any lawful purpose, including commercial use.

We may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms.

You represent and warrant that:

  1. You own or have all necessary rights to the Feedback.

  2. You have disclosed any compensation or incentives received in connection with the Feedback.

  3. Your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your Feedback must not contain unlawful, abusive, or obscene material, computer viruses, or other malware that may affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for the Feedback you submit and its accuracy. We assume no liability for Feedback posted by you or a third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if material information is inaccurate, including after you have submitted an order. If an accepted order is materially affected, we will attempt to notify you using the contact information provided with the order.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  1. For any unlawful or malicious purpose.

  2. To violate international, federal, state, provincial, or local laws or regulations.

  3. To infringe or violate our intellectual property rights or the rights of others.

  4. To harass, abuse, threaten, defame, intimidate, or harm our employees or any other person.

  5. To transmit false or misleading information.

  6. To send advertising or promotional material such as junk mail, chain letters, spam, or similar solicitations.

  7. To impersonate or attempt to impersonate another person or entity.

  8. To engage in conduct that restricts or inhibits another person’s use or enjoyment of the Services or that may harm Saipwell, Shopify, or users of the Services.

You also agree not to:

  1. Upload or transmit viruses or other malicious code.

  2. Reproduce, duplicate, copy, extract, sell, resell, or exploit any unauthorized portion of the Services.

  3. Collect or track other users’ personal information unlawfully.

  4. Spam, phish, pharm, or pretext the Services.

  5. Use automated tools to access the Services in violation of these Terms or applicable law.

  6. Interfere with, bypass, or circumvent security or authorization features or other measures used to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your access if we determine that you have violated these Terms.

SECTION 14 - AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with the requirements in Section 14.4. No Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may use technical measures to limit whether and how an Agent accesses, uses, or interacts with the Services.

14.4 Agents must:

  1. Identify applicable requests as originating from an Agent and disclose the name of the Agent.

  2. Not conceal or obscure that access or interactions originate from an Agent.

  3. Not mimic human behavior for the purpose of circumventing access restrictions.

  4. Not complete or circumvent CAPTCHAs or measures intended to distinguish computer use from human use.

  5. Respond truthfully to questions intended to determine whether an interaction originates from a person or computer.

  6. Not circumvent measures intended to block, limit, modify, or control how Agents access or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion if you violate these Terms or applicable law. You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is at your own risk.

EXCEPT AS EXPRESSLY STATED BY SAIPWELL OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SAIPWELL, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR ANOTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Saipwell, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or third-party claims, including reasonable attorneys’ fees, arising from:

  1. Your material breach of these Terms or documents incorporated by reference.

  2. Your violation of applicable law or the rights of a third party.

  3. Your unlawful or unauthorized access to or use of the Services.

We will notify you of any indemnifiable claim. A failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced by the delay.

We may control the defense and settlement of the claim at our expense or as otherwise permitted by applicable law. We will not agree to a settlement that imposes a material non-monetary obligation on you without your consent, which shall not be unreasonably withheld. You agree to reasonably cooperate in the defense of an indemnified claim.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us concerning your use of the Services. They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, concerning the Services.

Any ambiguities in the interpretation of these Terms shall not automatically be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or your rights or obligations under these Terms without our prior written consent. Any unauthorized attempted assignment will be void.

We may transfer or assign these Terms and our rights and obligations in connection with a merger, acquisition, corporate reorganization, sale of assets, or transfer of the business, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any legal proceeding arising from these Terms shall be brought in a court of competent jurisdiction located in California unless otherwise required by applicable law.

Nothing in this section limits any consumer protection right or remedy available to you under mandatory applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. When required by applicable law, we will provide notice of material changes. Such changes will become effective on the date specified in the notice or, if no date is specified, when posted.

Your continued use of or access to the Services after changes become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at us@saipwell.com.

Saipwell Electric Corporation

Email: us@saipwell.com

Phone: +1 (213) 568-0600

Business Address:

2530 Corporate Place, Suite A100
Monterey Park, CA 91754
United States